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Update as of March 23, 2020

  • Our facilities remain closed. All accounts have been placed on hold and no payments will be withdrawn until we resume normal operations.
  • Three of our child-care centres are open for children of essential service providers. Individuals accessing childcare will be charged child-care fees on our regular weekly billing schedule.
  • The remainder of our child-care centres remain closed at this time. Those accounts have been placed on hold and no payments will be withdrawn until we resume normal business operations.

Update as of March 20, 2020

The Government of Manitoba’s announcement this morning regarding childcare was communicated to the YMCA-YWCA of Winnipeg just prior to the Province’s announcement going live. Please understand that this is emerging news. We are making plans with the Province to meet child-care demands for essential service families – as well as potentially your family – within the Province’s new limitations; however, not all of the details have yet been worked out.

Rest assured, we will let you know further details as soon as we receive them.

Thank you for your patience during this unprecedented time.

Sincerely,

Kent Paterson
President & CEO


Update as of March 18, 2020

  • Health, Fitness & Aquatics branches closed March 16 at 6 pm. All accounts have been placed on hold and no payments will be withdrawn until we resume normal operations. The tentative re-open date is Monday, April 13, 2020.
  • The Province of Manitoba has directed us to close our child-care centres at 6 p.m. on Friday, March 20. All child-care accounts will be put on hold and no payments will be withdrawn until we resume normal operations. We do not have a re-open date at this time, as that decision will be dictated by the Province of Manitoba.
  • The North Y Youth Centre closed March 16 at 6 pm. The tentative re-open date is Monday, April 13, 2020.
  • On-site community programs closed March 16 at 6 pm. The tentative re-open date is Monday, April 13, 2020.

Update as of March 17, 2020

Dear Families and Caregivers,

The YMCA-YWCA of Winnipeg has enjoyed the privilege of caring for children and their families for more than 140 years. We recognize the importance of early childhood education and the foundation it lays for social development, making friends and achieving one’s full potential.

As directed by the Province of Manitoba, effective March 20, 2020 at 6 pm, all our infant, preschool and school-age child-care centres will be closed. We will be placing all child-care accounts on hold until we resume normal operations. They will remain on hold until we resume regular business operations.

We will stay in constant contact with health professionals, community partners and staff as we learn information and make future decisions about resuming operations; however, the changing coronavirus landscape will dictate our ability to do that. To keep updated on new developments, please check this website and sign up for email updates at ywinnipeg.ca/consent.

New information will be posted as soon as it becomes available.

Thank you for being a part of our Y family, who we care about very much. We’ll get through this together.

Kent Paterson             Edward Acuna
President and CEO    Chair, Board of Directors


March 16, 2020

Dear Members, Guests, and Supporters of our Y,

The YMCA-YWCA of Winnipeg offers a broad range of programs and services including Child Care, Employment Services, Day Camps, Newcomer Services, Community Initiatives, and Health, Fitness and Aquatic programs. We are a place where people come to de-stress and exercise, participate in programs, make friends, socialize, and achieve personal goals.

We serve thousands of people daily, both young and old, and all in between, and we do not want to put people at risk of contracting the highly infectious coronavirus (COVID-19). Therefore, the difficult decision has been made to close, until Monday April 13, 2020, all our:

  • Health, Fitness and Aquatics programs and facilities, including Spring Break Day Camps
  • On-site Community Initiatives programming
  • North Y Youth Centre programming

As our health, fitness & aquatics facilities are closed:

  • Health, Fitness and Aquatics memberships will automatically be put on hold for the duration of our closure. Your account will not be charged once this hold is logged in our system.
  • If you would like to cancel your membership, please email wpgcancel@ymanitoba.ca and we will process your cancellation when we are able. While we are working diligently to respond to all emails as quickly as possible, based on an increase in the volume of emails we are receiving, we may not be able to respond to your message as quickly as normal. We thank you for your patience.
  • Spring Break Day Camp has been cancelled. We will be issuing full refunds to anyone who has registered for these camps. We ask for your patience as we process these refunds.
  • Birthday parties – If you have booked a birthday party during our closure period (March 16-April 13), you will receive a full refund. We appreciate your patience as we work to process these refunds.

It is our hope that while we are closed, progress can be made in containing the virus. This decision, as difficult as it was to make, was to support the physical distancing guidelines from public health authorities, and address many other considerations which include the safety of our members, participants, families, children and staff, and those in high risk categories as coronavirus issues continue to unfold locally, nationally and internationally.

Currently our child cares will remain operational. We have reached out to the Provincial Public Health Office, specifically asking whether they recommend us closing child cares, and they did not come back with that recommendation. Therefore, all child care centres, with the exception of those in the Lord Selkirk School Division, remain open. It may seem inconsistent that we are keeping child care centres running while closing other facilities. However, we recognize that our child cares operate in controlled environments, working with smaller groups than the thousands who come to our HFA centres every day, and we recognize that our child care staff have training that will help them maintain their own health and the health of the children they care for. We are continuing to monitor the situation and staying in touch with provincial health officials and Manitoba Early Learning and Child Care.

We are doing our best to serve our community while balancing the unprecedented, ever-changing world that the coronavirus has placed us in.

We do not take this decision lightly, knowing as we do that it will cause unintended challenges and concerns for families. Please know that we are doing everything we can within our resources and abilities to treat this situation with the utmost thoughtfulness and care for all involved. We ask for your ongoing support of our efforts during this trying time. We encourage our members and participants to visit our website (www.ywinnipeg.ca) for information on membership and program payments.

We will stay in constant contact with health professionals, community partners and staff as we learn information and make future decisions. We hope to resume service after April 13, 2020; however, the changing coronavirus landscape will dictate our ability to do that. To keep updated on new developments, please check back here often and sign up for emails at ywinnipeg.ca/consent.

New information will be posted as soon as it becomes available.

Thank you for being a part of our Y family, who we care about very much. We’ll get through this together.

Kent Paterson               Edward Acuna
President & CEO          Chair, Board of Directors